OUR OPERATIONAL PROCESS
WORLDWIDE SHIPPING AVAILABLE
The delivery of our handcrafted products is contingent on the complexity and quantity of items in your order. Estimated shipping dates will be provided once your order has been received.
OUR RETURNS POLICY & COMMITMENT TO YOUR SATISFACTION
Whether you shop in-store or online, if any of our products fall short of your expectations, we are dedicated to collaborating with you to resolve the issue. Please be aware that slight variations in size, shape, design, and colour may occur due to the handmade nature of all our products. NIRO COLLECTION retains the right to decline a refund and instead provide an exchange or replacement as deemed appropriate to ensure complete satisfaction. Your happiness with our products is our priority.
Feel free to reach out to us via phone or email to discuss any assistance you may require. Alternatively, visit our studio to engage in a face-to-face conversation about your specific needs.
Phone: +254 721 380 245
All rights reserved. Copyright Notice: All text and photographs are the sole property of Niro Collection.